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Our Philosophy

Our Approach

At Holistic Animal Behaviour, we believe that every dog deserves to feel safe, understood, and deeply loved. Our philosophy is rooted in compassion, science, and respect for the individual animal, ensuring that training is not just about teaching behaviours but about nurturing the whole dog - emotionally, mentally, and physically.


We understand that behaviour is driven by emotions and expressed as communication. When a dog struggles, it is often a sign that something in their world is out of balance— it may be their emotional needs, physical health, enrichment, or even their sense of safety is not in sync. Our role is to help you understand why behaviours happen and to work together toward lasting solutions built on understanding, empathy and trust.

Educating Guardians, Empowering Dogs

Training doesn’t happen in isolation—we focus on educating and supporting you, giving you the tools and confidence to help your dog thrive. We believe in setting realistic expectations, meeting dogs where they are, and celebrating progress — not perfection.


Every plan we create is tailored to the individual dog in front of us. We look at their emotional state, cognitive processes, daily lifestyle needs, natural instincts, and unique personality, creating an environment where learning feels safe, rewarding, and achievable.

Setting Dogs Up for Success

Dogs don’t just need training cues—they need love, nurturance, play, mental stimulation, social connection, and understanding every single day. When these needs are met, problem behaviours fade, confidence grows, and bonds deepen.


Our goal is to help you build a lifelong relationship based on trust, empathy, and mutual respect, so your dog can feel happy, fulfilled, and safe in their world. 

Because when we understand our dogs better, love them fully, and guide them kindly, we truly set them up for SUCCESS!

Our Mission

The Importance of Identifying, Understanding & Treating Animal Behaviour Challenges

Lucille Hepburn’s mission is to help animals and their guardians live in harmony through force-free, science-based training and education. She is dedicated to understanding each animal as a unique individual, considering their emotional, mental, physical, and instinctual needs, and guiding guardians to meet those needs with understanding, empathy and kindness. 


With decades of hands-on experience in rescuing, fostering, socializing, and rehabilitating animals, Lucille has seen the life-changing impact of love, patience, and positive guidance. Her mission is to equip guardians with knowledge and realistic expectations, setting both humans and animals up for long-term success.


Through her work, Lucille aims to strengthen the bond between people and their animals, reduce misunderstandings that lead to behavioural struggles, and ensure that every animal has the chance to feel safe, understood, and truly loved.

Our Vision

Seen, Understood and Loved ...

HOLISTIC ANIMAL BEHAVIOUR’s vision is to create a world where every animal is truly seen, understood, and loved for who they are.


She envisions a future where animals are never misunderstood or punished for natural behaviours, where their emotional, mental, physical, and instinctual needs are met daily, and where guardians are educated and empowered to build kind, respectful, and lifelong bonds with their animals.


With a lifetime dedicated to rescuing, fostering, socializing, and training animals—from her very first rescue at six years old to countless hours working with dogs, cats and other animals — Lucille has witnessed how love, understanding, patience, consistency, practice and force-free, science-based guidance can change lives.


Through her work, Lucille strives to bridge the gap between humans and their animals, ensuring every home becomes a place of safety, understanding, and true connection. She believes that when we meet our animals’ needs and listen to their voices, we don’t just train, manage and modify behaviour  — we transform lives.

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